Down to brass tacks...
At VS19, we try to be as transparent as possible at all times! Thats why we will outline your possible business pricing scale below so you know what to expect before we ever meet. We provide two models that can be adjusted slightly for business needs depending upon the technical requirements of the business systems. Both scales are non-contractual, so if you choose to try another IT Management option, you are more than welcome to at any time! (Refunds of packages and management services will be pro-rated)
Consulting Hourly Scale:
The consulting hourly scale option is what most of our clients utilize for our expert advice and technical services offered professionally. This means that any and all work done will be charged on an hourly scale (down to the nearest 15 minutes), including work done remotely. If you choose the HS model, we can also add custom packages such as Bi-annual/quarterly full malware scans, offsite backup, and password management, etc. These packages will include an up-front fee that guarantees the related work at the designated interval and will not be charged on the hourly scale. This is also the scale that will be used during advisement while working with other IT providers.
Management Scale:
Businesses that are larger, utilize a server, or rely much more heavily on their systems can opt for the Management Scale option. This option calculates an annual, bi-annual, or quarterly up-front fee that includes management services such as minor remote work, server system updates, password management, decreased travel fees, and provider management (dealing with ISP providers, phone providers, etc.) The MS does also allow for package add-ons as well such as time oriented system malware scans, offsite backup, full system update management, and after-hours management.
Fees for the MS option will be determined by the number of computers, the number of servers, and complexity of the network. This fee can be calculated and then paid annually for the following year, bi-annually for the following 6 months, or quarterly for the following 3 months. This fee will cover most of the minor services that can add up very quickly for computer intensive businesses on a purely hourly scale. All other work done will be charged by the hour.
Consulting Hourly Scale:
The consulting hourly scale option is what most of our clients utilize for our expert advice and technical services offered professionally. This means that any and all work done will be charged on an hourly scale (down to the nearest 15 minutes), including work done remotely. If you choose the HS model, we can also add custom packages such as Bi-annual/quarterly full malware scans, offsite backup, and password management, etc. These packages will include an up-front fee that guarantees the related work at the designated interval and will not be charged on the hourly scale. This is also the scale that will be used during advisement while working with other IT providers.
Management Scale:
Businesses that are larger, utilize a server, or rely much more heavily on their systems can opt for the Management Scale option. This option calculates an annual, bi-annual, or quarterly up-front fee that includes management services such as minor remote work, server system updates, password management, decreased travel fees, and provider management (dealing with ISP providers, phone providers, etc.) The MS does also allow for package add-ons as well such as time oriented system malware scans, offsite backup, full system update management, and after-hours management.
Fees for the MS option will be determined by the number of computers, the number of servers, and complexity of the network. This fee can be calculated and then paid annually for the following year, bi-annually for the following 6 months, or quarterly for the following 3 months. This fee will cover most of the minor services that can add up very quickly for computer intensive businesses on a purely hourly scale. All other work done will be charged by the hour.
